PRIVACY POLICY

Your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your information when you use our payment gateway services.

• We may collect personal information such as your name, email address, billing address, and payment details when you make payments through our payment gateway services.

• We use the information we collect to process payments, provide customer support, and improve our services. We may also use your information to communicate with you about your transactions and send you promotional offers or updates.

• We implement security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

• We may share your personal information with third-party service providers who assist us in processing payments or providing other services. We do not sell or rent your personal information to third parties for marketing purposes.
  Service Providers:
• We share Personal Information with carefully selected service providers, bound by contracts to process data only for specified services and maintain security measures.
  Other Third Parties:
• Personal Information may be shared with accountants, auditors, lawyers, or as required by legal obligations, court orders, or government regulations. Social media sharing buttons on the Website do not transmit Personal Information to us.

• We may process your personal data for one or more lawful bases of processing (“Lawful Basis”) depending on the specific purpose for which we are using your data.
  The Lawful basis are the following:
  • To perform our contractual obligations towards you
  • To be compliant with the legal and regulatory requirements
  • To pursue our legitimate interests

• Where our use of your personal information does not fall under one of these three Lawful basis we require your consent. Such consent shall be freely given by you and you have the right to withdraw your consent at any time by contacting us using the contact details set out in this privacy notice or by unsubscribing from email lists.
• We may use personal data provided by you through our website or otherwise and personal data provided during our business relationship to communicate with you for marketing promotional purposes as well as to provide you with market news and analytical reports. The channels used for such communications may include calling you, sending emails, notifications through your online account portal and SMS notifications including push notifications. You have the right to opt-out by using your online account portal or by sending an email to us, at info@saveingold.ae using the registered email address you disclosed to us, in case you do not have access to your online portal account, or one has not been provided to you for any reason.

• We are committed to safeguarding and protecting personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect any personal data provided to us from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.
• We have appointed a Data Protection Officer to ensure that our management of personal information is in accordance with this privacy notice and the applicable legislation. Personal Information is treated confidentially and not commercially distributed, except to service providers for specified purposes.

• We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  Your Rights:- We are committed to respecting the rights of our users and ensuring transparency in our operations. Therefore, we guarantee the following user rights:

  1. The right to access their personal data and request information about how it is being processed.
  2. The right to rectify inaccurate or incomplete personal data.
  3. The right to request the erasure of personal data under certain circumstances.
  4. The right to restrict the processing of personal data in specific situations.
  5. The right to data portability, allowing users to obtain and reuse their personal data for their own purposes across different services

• The Application uses cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site and also allows us to improve the Site.

• If you want to exercise your rights, please contact us by email using the registered email address you disclosed to us.

  We try to respond to all requests within 1 (one) month. Occasionally, it may take us longer than 1 (one) month if your request is particularly complex or you have made a number of requests. In this case, we will notify you within 1 (one) month of the receipt of your request and keep you updated.

• We keep this Privacy Notice under regular review and we will place any updates on this webpage. This Privacy Notice was last updated on 01-08-2023